Refund policy
We want you to love your products and feel positive about your experience with us! Our Customer Care representatives are always happy to assist and answer any questions that you may have about our products or your purchase. Please contact us at hello@bloomballabeauty.com for assistance.
We will accept products for return as long as:
-The product is unopened and unused.
-The product was purchased from www.bloomballabeauty.com.
-The product is returned within 30 days of the purchase date. We cannot accept any returns after 30 days from the date of purchase.
-If the product was damaged or missing an item, a picture of the product at the time of delivery must be provided.
- Our team does inspect the products upon return, and we do reserve the right to refuse returns on products that have been tampered with.
-If your refund is approved, our customer service team will provide a return label at a cost of $7.00 to cover return shipping. This amount will be deducted from your refund. Please note, original shipping costs are not included in refunds.
-Once a return is received and processed it can take up to 5-7 business days for your bank to fully refund you.
-We do not promise or guarantee any specific result or effect from using our products. Dissatisfaction with the results of a product will not be grounds for a refund.